Our policy advice is arrive at least 15 minutes prior to your treatment, arriving late can be subject to reduction of your treatment times.
We accept cash and major credit cards (Visa card, Master card, JCB card or pay to the rooms)
As our policy it is required to inform the spa receptionist at least one hour in advance prior to your treatment. Cancellations less than one hour notice, a 50% will be charged to your hotel room. In case of no show 100 % bill will be charged. Treatment packages and products cost are not exchangeable or refundable.
Guests who are pregnant, have high blood pressure or heart conditions are advised to consult to your doctor first before participating in spa treatments and using the spa facilities.
Jewellery should not be worn during the treatment, we suggest, that your value belongings be kept in safe box of your room or spa locker room.
SMOKING / DRINKING ALCOHOL
Smoking and consumption of alcohol within the spa is strictly prohibited. Alcohol consumption is not advised at least 3hours before any spa treatments.